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SoundPoint® IP Attendant Console Solution
The enhanced user interface and advanced call handling capabilities
that help boost productivity of a telephone attendant. Delivered in SIP. When
you attach up to three SoundPoint® IP Expansion Modules to the SoundPoint® IP
601, you get a high-performance, productivity-enhancing solution for telephone
attendants - receptionists, administrative assistants, secretaries, executive
assistants, and other "power users" who manage and monitor a high volume of
simultaneous telephone calls on a daily basis.
The SoundPoint® IP attendant console solution comprising the SoundPoint® IP 601
host phone and three Expansion Modules boasts four high-resolution LCD displays
and forty-eight illuminated multifunctional keys that can automatically be
configured as either line keys or speed dials. The SoundPoint® IP attendant
console solution provides an easy transition from traditional PBX features and
functionality into the world of Voice over IP with its familiar, intuitive user
interface and friendly call visualization.
When equipped with a high-performance attendant console based on the
SoundPoint® IP 601 and up to three SoundPoint® IP Expansion Modules, the
telephone attendant can promptly accept, accurately screen, efficiently
dispatch, and effortlessly monitor up to 24 concurrent customer calls on up to
12 lines. These advanced call handling capabilities help increase the accuracy
of call routing, reduce the number of lost customer calls, and shorten
transaction times, which result in improved customer satisfaction.
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